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Privacy Policy

Last updated: April 19, 2025

Introduction

BettingExpert UK ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website https://bestgameinfo.com (the "Site").

Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing or using our Site, you indicate that you understand, accept, and consent to the practices described in this policy.

Information We Collect

Information You Provide to Us

We may collect information that you provide directly to us, including:

  • Contact information (such as name and email address) when you subscribe to our newsletter or contact us
  • Comments or feedback submitted through contact forms
  • Information provided when participating in surveys, contests, or promotions

Information We Collect Automatically

When you visit our Site, we automatically collect certain information, including:

  • Usage Data: Information about how you interact with our Site, such as pages visited, time spent on those pages, and referring websites
  • Device Information: Information about the device you use to access our Site, including IP address, browser type and version, operating system, and device identifiers
  • Location Data: General location information based on your IP address
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies as detailed in our Cookie Policy

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Site
  • Send you updates, newsletters, and marketing communications (if you have opted in)
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities in connection with our Site
  • Detect, prevent, and address technical issues
  • Personalize your experience on our Site
  • Improve our products and services
  • Comply with legal obligations

Legal Basis for Processing

Under the UK and EU data protection laws, we process your personal data on the following legal bases:

  • Consent: Where you have given us consent to process your data for specific purposes, such as sending you marketing communications
  • Legitimate Interests: Where processing is necessary for our legitimate interests, such as to improve our Site and services, provided that these interests are not overridden by your interests or fundamental rights and freedoms
  • Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject
  • Contract Performance: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract

Data Sharing and Disclosure

We may share your personal information in the following circumstances:

Recipient Category Purpose of Sharing Data Shared
Service Providers Third-party vendors who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service Contact information, usage data, device information as necessary to provide their services
Business Transfers If we are involved in a merger, acquisition, or sale of all or a portion of our assets All information we hold about you
Legal Requirements When we believe in good faith that disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request Information necessary to comply with the legal requirement
Protection of Rights To enforce our Terms and other agreements, or to protect the rights, property, or safety of our users or others Information necessary to protect these rights

We do not sell, rent, or lease your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Site. This helps us provide you with a good experience when you browse our Site and allows us to improve our Site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

For more information about the cookies we use, please see our Cookie Policy.

Data Security

We have implemented appropriate technical and organizational measures designed to protect the personal information we collect. These include:

  • Encryption of sensitive information
  • Regular security assessments and penetration testing
  • Access controls and authentication procedures
  • Regular security training for staff
  • Physical and network security measures

However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process your personal data.

In general, we retain:

  • Contact information: For as long as you have an account with us, plus up to 2 years after account closure
  • Communication records: Up to 2 years after our last communication
  • Technical data: Up to 26 months from collection

Your Data Protection Rights

Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:

You can request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

You have the right to request correction of any personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

You have the right to request erasure of your personal data under certain conditions. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons.

You have the right to request restriction of processing of your personal data in certain circumstances. This enables you to ask us to suspend the processing of your personal data, for example if you want us to establish its accuracy or the reason for processing it.

You have the right to request the transfer of your personal data to you or to a third party. We will provide your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

You have the right to object to processing of your personal data in certain circumstances. This includes where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.

You have the right to withdraw your consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

International Data Transfers

We are based in the United Kingdom, and your information may be stored and processed in the UK or other countries where our service providers maintain facilities. We ensure that any international transfers of personal data comply with applicable data protection laws, including by implementing appropriate safeguards such as:

  • Standard contractual clauses approved by the European Commission
  • Binding corporate rules for transfers within our corporate group
  • Transfers to countries that have been deemed to provide an adequate level of protection for personal data
  • Transfers with your explicit consent

Children's Privacy

Our Site is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Site. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: support@bestgameinfo.com

Postal Address:
BettingExpert UK
123 Betting Street
London, EC1A 1BB
United Kingdom

Phone: +44 (0)20 1234 5678

Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

18+ | All content on this website is intended for individuals who are 18 years of age or older. Please gamble responsibly.